Unisellergy Technology LLP (“we”, “our”, “us”) values the privacy of your personal information and is committed to protecting it. This Privacy Policy describes how we collect, use, and share your information when you interact with our platform and services, including but not limited to our website, mobile applications, and any other services we offer (collectively, the “Platform”). This Privacy Policy is intended to comply with applicable data protection laws in India.
2.1 Information provided by users
Account information: We collect information such as your name, email address, contact details, and company name when you create an account on our Platform.
Payment information: When you purchase a subscription, we collect billing details such as your name, billing address, and GST information needed for invoices. Card, UPI, and net-banking credentials are collected and processed by our payment processor (for example, Razorpay)—we do not store full card numbers on Unisellergy servers.
Communications: Information about your interactions with our customer support and other communications you send us is also collected.
2.2 Information we collect automatically
Device information: We collect information about the device you use to access our Platform, such as your IP address, browser type, and operating system.
Usage information: This includes details about your interactions with our Platform, including the pages you visit, the time you spend on them, and the actions you take.
Location information: We may collect data about your location when you use our services, provided that you have enabled this on your device.
2.3 Information from third parties
Third-party services: If you link or log in to our Platform using a third-party service (for example, Google or Facebook), we receive your profile information from that service.
Partner data: We may receive information about you from our partners and affiliates to help us improve our services or provide targeted content.
We use the information we collect to:
- Operate and maintain the Platform: This includes providing you with access to our services, managing your account, and processing your transactions.
- Enhance your experience: We use data to improve our Platform, develop new features, and customize your experience.
- Communicate with you: We send you administrative messages, respond to your inquiries, and provide customer support.
- Marketing and promotions: With your consent, we may use your information to send you promotional offers and updates about our services.
- Legal compliance: We use your information to comply with legal obligations, enforce our terms of service, and prevent fraud.
4.1 Service providers
We share your information with third-party service providers who help us operate our Platform and provide our services. These providers are bound by confidentiality agreements and are only authorized to use your data as necessary to perform their functions.
4.2 Business transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and any changes to this Privacy Policy as a result.
4.3 Legal obligations
We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or necessary to protect our rights and the safety of others.
4.4 Aggregate data
We may share aggregated, non-personally identifiable information with third parties for business analysis, marketing, or research purposes.
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
- 7.1 Access and correction: You have the right to access and update your personal information at any time through your account settings.
- 7.2 Data portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
- 7.3 Right to erasure: You can request the deletion of your personal information, subject to certain legal exceptions.
- 7.4 Withdraw consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.
- 7.5 Right to object: You may object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
- 7.6 Lodging complaints: If you have concerns about our privacy practices, you have the right to lodge a complaint with a supervisory authority.
8.1 Use of cookies
We use cookies and similar tracking technologies to improve your experience on our Platform. Cookies help us understand your preferences and tailor our services to meet your needs.
8.2 Managing cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our Platform.
8.3 Third-party tracking
We may partner with third-party advertisers who use cookies to deliver targeted ads based on your browsing activities. You can opt out of these ads by managing your cookie preferences.
If you access our Platform from outside India, your information may be transferred to, stored, and processed in India or other countries where we or our service providers operate. By using our Platform, you consent to the transfer of your data to these locations.
Our Platform is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child under the age of 18, we will take steps to delete that information as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Platform and revising the “Effective date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Unisellergy Technology LLP
Email: infounisellergy.in
Address: 201, 2nd Floor, Seasons Avenue, Linking Rd, Khar West, Mumbai, Maharashtra 400052
We are committed to addressing your concerns and providing you with a safe and secure experience on our Platform.